Delivery Policy - RAGU SALES AND DISTRIBUTION PRIVATE LIMITED
At RAGU, we strive to deliver your fashion orders promptly and efficiently. Our delivery policy ensures a seamless shopping experience from checkout to doorstep.
Domestic Shipping
✓ Shipping Areas - We deliver to all pin codes across India
✓ Processing Time - Orders processed within 1-2 business days
✓ Delivery Time - 3-7 business days depending on location
✓ Shipping Partners - Delhivery, BlueDart, DTDC, and India Post
✓ Free Shipping - On all orders above ₹999
✓ Shipping Charges - Flat ₹99 for orders below ₹999
Track your order in real-time through our app or website once shipped.
Order Tracking
You will receive SMS and email notifications at each stage:
✓ Order confirmation
✓ Dispatch notification with tracking ID
✓ Out for delivery alert
✓ Delivery confirmation
Delivery Exceptions
✓ Address Issues - Please ensure accurate delivery details
✓ Unavailable Recipient - Two delivery attempts will be made
For failed deliveries, packages are held at local hub for 3 days before return
✓ Remote Areas - May require additional delivery time✓ Weather Conditions - Delivery may be delayed during monsoons
International Shipping
Currently we only serve customers within India. International shipping coming soon!
Contact Support
For delivery inquiries or assistance:
Phone: +91 7357615562
Email: rag9281@gmail.com
Hours: Mon-Sat, 10AM-7PM IST